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What online care actually involves

Think of an online visit as the start of a care plan. A parcel is only one part of it.

What telehealth means

Telehealth is care carried out from a distance. You may speak on video or send health details for a clinician to review. A clinician is a health professional who assesses your needs.

Medical board guidance says you can become a doctor’s patient through a live online visit or by sending health details and waiting for a reply. Either way, the care must meet the standard expected of a medical visit.

Medical board guidance · starting care

Ask what the visit will look like. Leave room for questions about why a medicine fits, or why another plan may fit better.

Is online prescribing allowed?

A controlled drug is a medicine the government tracks under extra rules.

Semaglutide, tirzepatide and liraglutide are not controlled drugs under federal law as of September 2026.

Federal rules · controlled drugs

Under federal law as of September 2026, care for medicines that are not controlled drugs can start online.

U.S. prescription law · ordinary medicines

State rules still govern online prescribing and differ across the country, as checked in September 2026.

U.S. health department · licence rules for online care

Ask the service how it meets the rules where you will be during the visit.

Keep the care path in view

Put a licensed remote care service beside an in-person clinic when you compare your options. Ask both about the health review, any tests, the exact medicine, the pharmacy and the next review.

See what belongs in the visit